I once believed all the common misconceptions about buying prescription glasses online. I assumed all glasses were created equal and that shopping online was inherently risky. Here’s the truth I discovered through experience.
Many people assume every pair of glasses sold online is of uniformly low quality, making the purchase feel like a gamble.
Why it's wrong: One dissatisfied customer noted, "The frame snapped while I was cleaning it. The quality is just so poor." This experience highlights that construction and materials vary widely.
The truth: Quality absolutely matters. Prioritize frames made from durable materials with solid construction. Many reputable online retailers offer high-quality options. Investing a little more often means getting glasses that will last.
Verdict: Always research the materials and build quality before purchasing. The cheapest option is rarely the best value.
A frequent concern is that glasses bought online won't fit correctly, with many believing adjustments are impossible without a physical store.
Why it's wrong: One person shared their frustration: "I had to visit the shop five times for adjustments, and they still don't fit right." This shows that even in-person service can be problematic if the staff is unskilled or the frame design is challenging.
The truth: Most online retailers provide detailed guides for measuring your pupillary distance (PD) and face width. Many also offer virtual try-on tools. Furthermore, you can usually take your online glasses to a local optician for a professional adjustment.
Verdict: Before buying, check for PD measurement resources and understand the return policy. Always have a plan for potential adjustments.
A common belief is that online stores universally offer terrible customer service, making it difficult to get assistance when needed.
Why it's wrong: It's true that some online shops are hard to contact, with slow responses and unhelpful staff creating frustration.
The truth: Many online retailers, including those offering Cinily Products, take pride in providing excellent customer support. Look for stores with live chat, phone support, and straightforward return policies. Reading customer reviews will give you a clear picture of their service quality.